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Industry Events: Game-Changers or Budget Drainers?

Sep 9, 2024

4 min read

A Comprehensive Analysis for Real Estate Executives

In budget season, many of us ponder a critical question: "Are industry events worth the investment?" With only 1-5 major events per year and significant costs involved, it's crucial to evaluate their ROI. Let's dive deep into the pros, cons, and ways to measure event performance.

Download Guide:


Pros of Investing in Events

  1. Face-to-face networking opportunities

  2. Brand visibility and positioning

  3. Direct competitor intelligence

  4. Immediate feedback on products/services

  5. Potential for media coverage

  6. Concentrated lead generation

  7. Opportunity for thought leadership through speaking engagements

  8. Employee development and motivation

  9. Partnership and collaboration opportunities

  10. Market trend insights and industry updates

Cons of Investing in Events

  1. High costs (booth, travel, staffing, materials)

  2. Time away from office for key personnel

  3. ROI can be difficult to measure

  4. Risk of poor event organization or low attendance

  5. Potential for message dilution in a crowded space

  6. Opportunity cost of resources allocated to events

  7. Potential for negative brand impact if poorly executed

  8. Inconsistent lead quality

  9. Post-event follow-up challenges

  10. "Out of sight, out of mind" risk if not participating


According to a report by REAL Trends, real estate brokerages that consistently exhibit at major industry events reported a 23% higher agent retention rate compared to those that don't participate.

REAL Trends 500 Report, 2023 Edition


13 Ways to Measure Event ROI


  1. Number of leads generated

    • KPI: Lead Generation Rate = (Number of Leads / Number of Attendees) x 100

  2. Cost per lead

    • KPI: Cost per Lead = Total Event Cost / Number of Leads Generated

  3. Sales pipeline value from event leads

    • KPI: Event Pipeline Value = Sum of Potential Deal Values from Event Leads

  4. Number of meetings scheduled

    • KPI: Meeting Conversion Rate = (Number of Meetings Scheduled / Number of Leads) x 100

  5. Social media engagement during the event

    • KPI: Social Media Engagement Rate = (Likes + Comments + Shares) / Number of Followers x 100

  6. Brand recall post-event (via surveys)

    • KPI: Brand Recall Rate = (Number of Respondents Who Recall Your Brand / Total Survey Respondents) x 100

  7. Employee satisfaction and learning

    • KPI: Employee Net Promoter Score (eNPS) for event participation

  8. Media mentions generated

    • KPI: Media Mention ROI = Value of Media Mentions / Total Event Cost

  9. Long-term relationship value of new connections

    1. KPI: Customer Lifetime Value (CLV) of event-sourced clients

  10. Dwell time at booth

    1. KPI: Average Dwell Time = Total Time Spent by All Visitors / Number of Visitors

  11. Engagement score

    • KPI: Engagement Score = (Interactions x 0.3) + (Dwell Time x 0.3) + (Follow-ups x 0.4)

  12. Content consumption metrics for event-specific materials

    • KPI: Content Engagement Rate = (Number of Content Interactions / Total Pieces of Content) x 100

  13. Year-over-year growth in qualified leads from repeat events

    • KPI: YoY Lead Growth Rate = (This Year's Leads - Last Year's Leads) / Last Year's Leads x 100


"In our digital age, industry events are more crucial than ever. They're where virtual connections become real, where ideas collide, and where the future of real estate takes shape. Missing out means missing the pulse of our industry."

Glenn Kelman, CEO of Redfin


"The most valuable insights I've gained, the partnerships that have transformed our business, and the trends that have shaped our strategy – they all started with a conversation at an industry event. In real estate, being present is half the innovation battle."

Robert Reffkin, Founder and CEO of Compass


Budget and ROI Expectations


  • The Events Industry Council reports that for every dollar (USD) invested in business events, there is an average return of $4.90 USD.

  • CEIR's data suggests that the average cost per lead from trade shows is $96 USD, compared to $443 USD for field sales calls.

  • The Professional Convention Management Association (PCMA) reports that companies typically spend between $100 USD and $150 USD per square foot of exhibit space, with total event budgets ranging from $10,000 USD to $100,000 USD for small to medium-sized businesses.


The Swanepoel T3 Group found that 68% of real estate technology companies credit industry events as a primary source for securing new brokerage partnerships, with an average deal size increase of 35% for connections made at events versus other channels.

Swanepoel T3 Group Real Estate Technology Survey, 2022



10 Tips for Maximizing ROI at Events

  1. Set Clear Objectives: Define specific, measurable goals for the event.

  2. Pre-Event Marketing: Generate buzz and schedule meetings before the event starts.

  3. Train Your Team: Ensure all staff are well-prepared and aligned with your objectives.

  4. Engage Actively: Don't just wait for visitors - actively engage attendees passing by your booth.

  5. Leverage Technology: Use lead capture apps and real-time analytics tools.

  6. Create Memorable Experiences: Offer interactive demos or VR experiences to stand out.

  7. Follow Up Quickly: Reach out to leads within 48 hours post-event.

  8. Offer Exclusive Event Promotions: Create urgency with time-limited offers.

  9. Host a Side Event: Organize a dinner or workshop to deepen connections.

  10. Measure and Analyze: Track KPIs and conduct a thorough post-event analysis.

RISMedia's 2023 Real Estate Marketing Study showed that real estate companies investing over $50,000 annually in event sponsorships and participation saw an average 28% increase in brand recognition among industry professionals.

RISMedia's Real Estate Marketing Study, 2023


7 Tips to Maximize ROI

  1. Align event participation with specific business goals

  2. Pre-plan your event strategy, including follow-up processes

  3. Consider sponsoring or speaking for increased visibility without full booth costs

  4. Leverage technology for lead capture and qualification

  5. Balance big industry events with smaller, more targeted gatherings

  6. Integrate event strategy with overall marketing and sales funnel

  7. Conduct thorough post-event analysis to continuously improve ROI


Ultimately, the value of event participation depends on your specific goals, target audience, and execution. By setting clear objectives and measuring the right metrics, you can make informed decisions about your event investments.




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